Delete your account
Last updated 1 September 2026
From the app or dashboard
The fastest way: sign in, go to Settings → Account (web dashboard) or More → Settings (mobile app), and tap Delete my account. This takes effect immediately — no waiting on a support reply.
By email
Can't sign in, or prefer not to? Email [email protected] from the address on your account and ask us to delete it. We'll confirm once it's done.
What gets deleted
- Your login (email) and profile.
- If you own a storefront: the storefront itself, and its links.
- If you're a team member on someone else's storefront: only your own access is removed — the storefront is unaffected.
What we keep, and why
Products, orders, and billing records are retained after deletion where we're legally required to keep them for tax or accounting purposes. They're no longer linked to an account you can access. See our Privacy Policy for the full retention policy.